Are you finding the best social channels for your customer service? Do you know which channel is the most beneficial for you? Should you target Facebook because Facebook users in general have the highest number among all? Should you invest in more than one channel?
It doesn’t take just a nod or shaking your head to answer these questions. You’ll need to dig a little to your customers and their demographics. But don’t worry, it’s pretty easy too. Let’s find out how!
Which social channels are the best for your customer service?
Your thoughts?
Hope that with the illustrations in the infographic above, now you have more precise decision in choosing the right social media channel for your business.
Finally, which one would you pick?
