Yes. You can install Subiz code in many websites / landingpages

You can reset your password by following this instruction: Here

You need to check for 2 possibilities in the following:

a. Subiz's activation email was sent to SPAM box

b. Your email you type in registration form was wrong -> Re-register and make sure the email is correct

If it's not any of the above cases, contact support@subiz.com

You need to log in your Subiz account, and go to subcription page

Absolutely no. You just need to create an account, and then log in Subiz Dashboard to invite other Agents.

You can read more details

You are free of charge

Dashboard is a web-based application where you can manage your account and your communications via other chanels. You can log in Dashboard at app.subiz.com

You just receive notifications of your assigned conversations. Rules need to be closely created. A new conversation will be moved to the top of user list and has red notification.

You can click on the avatar to the top right of Dashboard and select personal information to update

Users who have conversations were assigned to you will be in your user's list

Yes. Beside your user's list, you can see other users according to created segments.

Firstly, you have to install those channels on Dashboard.

To make a conversation via email or OTT, you need to have contact of users in those channels.

Yes. On Subiz's widget, users can review their chat history, to continue the unfinished conversation or create a new one.

On Subiz 4.0, the chat window is always online to welcome users. In case there are no available agents, you can set up automation message and collect client's contacts for their pleasant experience on your website.

Yes. Absolutely, let do it

Subiz has 02 sizes of widget for your option: standard size and full - height size

Yes. You have to create rule to assign all conversations to that Agent.

In case you have not created enough rules, your conversation will be moved to unassigned conversations list, and you cannot receive notifications. To avoid it, you should create a rule to assign all conversations and be placed at the end of the rule's list.

After being created, segments will be automatically filtered. If you use Advanced package, you can choose to filter all existing users.

With standard package, you can create maximum 5 segments. Upgrade to advanced package if you require more.

Yes. You can assign a conversation to Agent who has last activity with user by creating rule with action "Assign to agent(s) who has last acctivity with user."

At present, Subiz app is not available on mobile. Subiz will launch mobile app in June, 2018.

You can initiatively start a conversation with online users

You can also send auto message to users thanks to automation function.

Yes. Agents can support an user at the same time by 2 way:

- Creating rule to assign a conversation to a group of agents

- Assigned agent invites other agents to joint this conversation

No. You can only send email from email accounts installed in Income Email.

No. At present, you cannot make an email marketing campaign on Subiz. Instead, you can send auto emails based on your users' actions.

Absolutely yes. You can send emails normally. However, you are suggested to set up DKIM/SPF if you have your own domain to avoid your email being moved to Spam.