Tech Tip: If Your History Download File Gets Font Errors

Hey all,

Nice to meet you again today in Subiz Tech Tip guide :)

As you know, in your Dashboard, you can download chat history in cvs file. But in some occasion, if your language contains special characters, it may occur font errors in your file. Today, I’m going to tell you how to overcome this problem. Hope that it helps you some!

Step 1: At Data tab in your Excel, choose From text










Step 2: Choose History Download file to import


 Step 3: Choose Delimited and Unicode (UTF-8)


 Steo 4: Choose Comma


 Step 5: Choose position to add Data and Done









Font errors are now solved. It appears in the way it shoud be now :) Enjoy!

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May 15, 2013 - What Is New in Subiz?